Dispute - Consumer mediation
In the event of a dispute between the Client and the company, they will endeavor to resolve it amicably (the Client will send a written complaint to the professional or, where applicable, to the professional's Customer Relations Department). In the absence of an amicable agreement or in the absence of a response from the professional within a reasonable period of one (1) month, the consumer Customer within the meaning of article L.133-4 of the Consumer Code has the possibility of contact, free of charge, if a disagreement persists, the competent mediator registered on the list of mediators established by the Commission for the Evaluation and Control of Consumer Mediation in application of Article L.615-1 of the Consumer Code, to know :
The Professional Mediation Company www.mediateur-consommation-smp.fr 24 rue Albert de Mun – 33000 Bordeaux
This site is the property of the ABAC Détective agency. (Siret 809 011 380 00015)
Head office address: 82 boulevard Montparnasse 75 014 Paris.
Anyone who would like to contact us regarding legal notices and other questions can either: call us directly by telephone at 06.84.86.05.86 use our contact form on the “Contact” page.
Publication Director: Mr. Gérard THOMAS-BRONDEAU
The commercial brand is ABAC Private Detective.
This website is hosted on the servers of the company Amazon Web Services
1. The maintenance of this hosting is ensured by the KWAN agency.
Access to the site
The ABAC Détective agency cannot under any circumstances be responsible for a malfunction, a virus or the working condition of its website. Therefore, it is up to the user to check the status of their computer system beforehand. The website host strives to provide access to the site 24 hours a day, 7 days a week, except during periods when the website is under maintenance or there is a malfunction in the servers. Therefore, we cannot continuously guarantee that the site is available and that response times and quality will not be affected for a certain period. Finally, the ABAC Détective firm does not under any circumstances have technical assistance provided for this purpose. Therefore, the host of this site cannot be held responsible in the event of it being impossible to access the site. This website does not in any way engage the responsibility of the public service and cannot therefore represent the continuity of the public service.